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At this time, Shufflehouse does not offer refunds, returns, or exchanges on any purchases.
All sales are final. Please double-check sizing, colors, and details before completing your order.
If you have any questions before placing an order, feel free to reach out to us at sales@shufflehouse.co — we’re happy to help.
Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shufflehouse.co (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect data on which pages or products you view, what websites or search terms referred you, and how you interact with the Site. This is called Device Information.
We collect Device Information using:
Cookies – Data files placed on your device that often include an anonymous unique ID. Learn more or disable cookies at allaboutcookies.org.
Log files – Track actions on the Site, including your IP address, browser type, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – Small files used to monitor browsing behavior.
When you make or attempt to make a purchase, we collect:
Your name, billing/shipping address, email, phone number, and payment details (e.g., credit card info)
This is referred to as Order Information.
Together, we refer to Device Information and Order Information as Personal Information.
How We Use Your Personal Information
We use Order Information to:
Fulfill orders (including payment processing, shipping, and confirmations)
Communicate with you
Screen for potential fraud
Provide updates or marketing, if you’ve opted in
We use Device Information to:
Help identify fraud or risk (especially via your IP address)
Improve and optimize the Site (analytics, performance monitoring)
Support marketing and advertising efforts
Sharing Your Personal Information
We share your information with select third parties to operate the business:
Shopify powers our store. Their privacy policy: Shopify Privacy
Google Analytics helps us understand site use. Google’s policy: Google Privacy
You can opt out: Google Analytics Opt-Out
We may also share your info to comply with legal obligations or protect our rights.
Behavioral Advertising
We may use your data to deliver relevant ads or marketing content. Learn more about how this works at the Network Advertising Initiative.
To opt out of targeted ads:
Facebook
Google
Bing
Or visit the DAA Opt-Out Portal
Do Not Track
We do not alter our data collection practices when a Do Not Track signal is received from your browser.
Your Rights (If You’re in the EU or UK)
If you're a European resident, you have the right to:
Access the personal data we hold
Request corrections, updates, or deletion
To make such a request, contact us at sales@shufflehouse.co.
Please note: your data may be processed in the U.S. as part of order fulfillment.
Data Retention
We keep your Order Information unless you ask us to delete it.
Changes
We may update this policy from time to time to reflect changes in our practices or legal requirements.
Minors
This site is not intended for individuals under the age of 16.
Contact Us
For questions about this policy or your personal data, contact us at:
sales@shufflehouse.co
SMS Marketing
If you opt in to receive SMS messages, we may send you:
Order updates, Abandoned cart reminders, Promotional offers, Review requests
Your opt-in information will not be shared with third parties outside our messaging partners, and only for the purpose of operating the SMS service.
We also use cookies to track items you add to your cart and may send SMS reminders based on that activity.
Last Updated: 07/11/25
This website is operated by shufflehouse.co. Throughout the site, the terms “we”, “us” and “our” refer to Shufflehouse. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced or linked herein.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services. We reserve the right to modify these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of those changes.
SMS Marketing
By opting into Shufflehouse SMS marketing (e.g., at checkout or via subscription tools), you consent to receive recurring texts including:
Order notifications (e.g., shipping or abandoned cart reminders). Message frequency may vary. Consent is not a condition of purchase. You can opt out at any time by replying STOP or using the unsubscribe link in the message. Message/data rates may apply. For help, reply HELP or contact us at sales@shufflehouse.co.
Section Summaries
1. Online Store Terms:
You must be at least the age of majority in your jurisdiction to use this site or make a purchase. You may not use our products or services for unlawful or unauthorized purposes.
2. General Conditions:
We may refuse service to anyone at any time. You agree not to duplicate or exploit any part of the Service without our written permission.
3. Accuracy of Information:
We’re not liable for outdated, inaccurate, or incomplete info. Use the material at your own risk.
4. Modifications & Pricing:
Product prices and availability may change without notice. We’re not liable for any modification, suspension, or discontinuation of the Service.
5. Products or Services:
We aim to display products accurately, but we can't guarantee color accuracy on your device. We reserve the right to limit sales or discontinue products at any time.
6. Billing & Account Info:
We reserve the right to refuse or cancel any order. You're responsible for providing up-to-date and accurate billing and account info.
7. Optional Tools:
We may offer access to third-party tools “as is” and disclaim liability related to their use.
8. Third-Party Links:
We are not responsible for third-party sites or services linked from this site. Engage at your own discretion.
9. User Content:
By submitting comments or materials, you grant us the right to use them without restriction. You’re responsible for what you post.
10. Personal Information:
Your personal info is governed by our Privacy Policy.
11. Errors & Omissions:
We reserve the right to fix errors or update info at any time without notice.
12. Prohibited Uses:
You agree not to use our site for illegal or harmful activities, including spamming, hacking, or violating others’ rights.
13. Warranties & Limitation of Liability:
We do not guarantee uninterrupted or error-free service. All services and products are provided “as is.” We are not liable for any damages related to your use of the site or service.
14. Indemnification:
You agree to indemnify and hold Shufflehouse and our partners harmless from any third-party claims arising from your breach of these Terms.
15. Severability:
If any part of these Terms is found unenforceable, the rest still applies.
16. Termination:
You or we may terminate these Terms at any time. Violating the Terms may result in immediate termination.
17. Entire Agreement:
These Terms and any posted policies are the full agreement between you and Shufflehouse. No oral agreements override them.
18. Governing Law:
These Terms are governed by the laws of the United States (or insert country of incorporation, if different).
19. Changes to Terms:
We may update these Terms at any time by posting a new version on our website. You’re responsible for checking this page regularly.
We’re thrilled you found something you love at Shufflehouse. Every item is made to order and fulfilled through our
partner network, which means it can take a little extra time to arrive—but we promise it’s worth the wait. Please
allow at least 14 days for delivery.
Where do you ship?
We currently only ship to the USA. We will offer International shipping very soon!
How long does shipping take?
Delivery times vary depending on location and method. Here’s what to expect on average:
Our free standard shipping: ~15–21 business days
Special line shipping: ~5–15 business days
These estimates exclude weekends, holidays, and production time. You’ll receive a tracking number as soon as your
order ships.
Can I change my shipping address?
If your order hasn’t shipped yet, reach out to us right away at
sales@shufflehouse.co. Once it’s on the move, we unfortunately can’t make
changes.
What if I made a mistake on my order?
Entered the wrong phone number or address? Let us know ASAP. If the order hasn’t shipped, we’ll update the info. If it
has already shipped, we’re not liable for reshipping fees or lost packages due to incorrect details.
Why haven’t I received my package yet?
Most delays are due to:
Missed courier calls
Incorrect contact info
Delivery attempt failures
If it’s been more than 20 days, email us and we’ll investigate.
Lost or damaged package?
If your order arrives damaged, contact us within 7 days with photos. If the package is confirmed lost by the carrier,
we’ll arrange a replacement for you.
My order says delivered, but I never received it?
First, check with your local carrier or neighbors. If it still can’t be located, we’re unable to refund or reship in
these cases—you’ll need to place a new order.
Returned to sender?
Orders returned due to wrong addresses or failed deliveries can be resent, but you’ll need to cover the new shipping
cost. We’ll reach out to coordinate next steps.
